Qasr Al Maraya Travel & Tourism · بغداد · دوام كامل
31 تشرين الأول 2026
Oversee daily customer service operations, team performance and shift coverage, escalated cases, and service quality across channels. Team supervision experience in customer service or call center operations is required; travel, ticketing, or hotel reservation experience is an advantage.
💼 فرصة عمل جديدة We're Hiring | Customer Service Supervisor Qasr Al Maraya Travel & Tourism is looking for a Customer Service Supervisor to lead our customer service team in Baghdad. Salary: start with 850.000 IQD The Role: Overseeing daily customer service operations, managing team performance and shift coverage, handling escalated cases, and ensuring consistent service quality across all channels. What We're Looking For: 2+ years in customer service or call center operations, including team supervision Solid understanding of service KPls, escalation handling, and performance reporting Proficiency in CRM systems Experience in travel, ticketing, or hotel reservations is a strong advantage Details: Full-time | Baghdad -Iraq Applications via: [email protected] or on phone: +964 774 971 4448 ━━━━━━━━━━━━━━ 🔎 المزيد من وظائف العراق عبر Ta3een 📢 @ta3eencom
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