International FMCG Client · Erbil
Provide technical support, troubleshoot hardware and software issues, and assist users in Erbil. Requires a bachelor's degree in IT and 2+ years of experience in user support and application testing.
هەلی کار بۆ کارمەندی ئایتی IT SUPPORT ASSISTANT job opportunity in Erbil International FMCG client User Support: -Provide timely and effective technical support to both field and office users. -Troubleshoot and resolve hardware, software, and connectivity issues remotely. -Address user inquiries and ensure a positive user support experience. -Document system issues and report them. -Utilize remote connection tools to troubleshoot and resolve technical issues efficiently. -Provide guidance to users on remote connectivity and collaboration tools. Printer Maintenance: -Diagnose and fix issues related to Zebra label printers. -Perform routine maintenance to ensure printers operate at optimal efficiency. -Printer troubleshooting, connectivity, and repairs. Problem Solving: -Analyze and identify the root causes of technical problems. -Develop effective solutions and preventative measures to enhance system reliability. Technical Background: -Possess a strong technical background with proficiency in IT systems and infrastructure. -Stay updated on emerging technologies and industry best practices. IT support experience -Experience in application testing and maintenance Language Skills: -Proficiency in Arabic, English, and Kurdish is required Mobile Application Development (Preferred): -Experience or background in mobile application development is a plus Education and Experience: -Bachelor’s degree in information technology or a related field. -Proven experience in user support and system maintenance. How to apply: Send your CV on ( [email protected] ) titling your email with (IT SUPPORT ASSISTANT- EmployIQ) Only short-listed candidates will be contacted.
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Technical / Hard Skills
Soft Skills
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Total posted
3
Hiring since
2022-11
Hiring in Erbil
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