Sulaymaniyah · Sulaymaniyah
A Patient Service Representative is needed to greet patients, manage appointments, explain fees, and follow up on missed appointments. High school diploma or equivalent is required, with fluency in Arabic being advantageous.
Well-known Hospital in Sulaymaniyah need Patient service Role and Responsibilities • Welcomes all patients and visitors by greeting patients and visitors in person or on the telephone. • Uses computer systems to refer to existing patient information or set up new patients in the scheduling tool. Provides the patient with available timeslots not allowing patients to give times they are available to ensure full use of the physician timeslots. • Explains all current fees and patient financial responsibility and informs patient of payment required for existing balances due at or before next appointment. • Follows up with patients when they are a no show for an appointment and may make calls to patients asking if they were satisfied with the service they received. Qualifications and Education Requirements • High school diploma or other certification related to. • training, or equivalent combination of education and experience in a medical receptionist/customer service role. • Knowledge of multi-line phone system. • Proficient in computers and relevant software applications and practice • Knowing Fluent Arabic have more chance to get this opportunity To Apply: Emaily your Cv to : [email protected] ( kindly mention in the subject of your email the job Title to facilitate the screening process
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Technical / Hard Skills
Soft Skills
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