Consular Associate
U.S. General Consulate·Erbil
Private
Sep 2, 2025
Salary not disclosedApply externally
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Netherlands Consulate General · Erbil
Temporary consular officer at the Netherlands Consulate in Erbil. Client-oriented with good communication skills. Apply online by April 8.
Lezzoo is Hiring! We are looking for Customer Service Agents to join our team in Erbil city. Working Schedule: 6 Days/ Week, 8 Hours/Day Work Model: On-site and Remote No. of Positions: 3 Summary: The role is to support and assist customers by answering their questions and concerns. Process orders and follow up on issues across several communication channels. Additionally, this role requires a patient, empathetic and natural problem-solver who actively listens and ensures top-level customer service for company customers. Responsibilities: • Manage incoming calls and utilize computer technologies/internal systems to handle high call volumes. • Resolve customer complaints via a wide variety of communication channels, including phone, email, mail and/or social media. • Professionally handle customer concerns and provide appropriate solutions and alternatives within the set time limits, and follow up to ensure timely resolution. • Proactively identify and assess customers' needs to achieve satisfaction and success. • Provide accurate, valid and complete information by using the right methods and tools. • Follow communication procedures, guidelines and policies to ensure efficiency and high standards of customer satisfaction. Requirements: • Bachelor’s degree or Diploma. • Fluent in Kurdish, Excellent level of Arabic and English. • Excellent communication and presentation skills. • Strong phone contact handling skills and active listening. • Ability to multitask, prioritize and manage time effectively. • Customer orientation and ability to adapt/respond to different types of characters. • Strong problem solver with the ability to work proactively and well under pressure. • Positive working attitude, demonstrate good interpersonal skills and ability to work collaboratively in a team. Kindly send your CVs to: [email protected] * Please mention (Customer Service Agent - Erbil) in the Subject line of your email. * Deadline: 04/04/2024 * Fresh graduates are strongly encouraged to apply! #All_Kurdistan_Jobs
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Total posted
1
Hiring since
2024-03
Hiring in Erbil
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