NEO Iraq · بغداد · دوام كامل
15 شباط 2023
Senior IT Engineer لدى NEO Iraq، ومقرّها في Baghdad. نوع الوظيفة: دوام كامل، في القطاع الخاص. يُتوقع من المتقدّمين امتلاك مؤهلاً بمستوى بكالوريوس، خلفية في IT، وخبرة 4-6 years. من أبرز المهارات المطلوبة Hardware، Software، وNetwork. تشمل المزايا Training. ساعات العمل: 9am-5pm.
NEO Iraq is looking for #Senior #IT_Engineer – Baghdad Job Responsibilities • Serve as the first level of support for company internals who’s seeking • technical assistance over the phone, email or through tickets. • Perform software and hardware maintenance for the company equipment, • including but not limited to (Laptops, Desktops, Workstations, Printers, • Fingerprints, Network Switches, and Access Points, IP Phones, • Telepresence, Cameras, and CCTV related equipment). • Perform basic administration tasks like (Create, delete, modify users and • groups in identifying management systems). • Perform local and remote installations of devices such as CCTV equipment, • IP Phones, Telepresence, Workstations. • Troubleshoot and resolve technical issues related to company applications, • software, Hardware, attendance, cameras, access, VPN, Telephony, • email...etc. • Troubleshoot multiple variations of Internet connectivity, handling • multiple types of modems, routers, networking devices, GUI interfaces, and • administrative utilities. • Ensure Achievement of all Helpdesk metrics for ticket response and • closure e.g., Turnaround time, number of iterations before resolution etc. • Configure and troubleshoot email clients. • Install and configure various office network equipment. • Record events and problems and their resolution in the documentation system • Deploy physical servers in Data center locally and remotely. • Keep DCIM up to date. • Escalate unresolved issues to the Systems Administrators. • Manage IT Applications installations, desktop IT and software licenses. • Participate in a rotating shift to ensure full support. • Handle Ticket resolution and follow ups. • Ensure Adherence to IT Service Support function budgets. • Perform other duties required by direct manager If you are interested, please send your updated CV to [email protected]
معروض كما نشرته قناة المصدر. نحن نترجمه وننظّمه أعلاه.
المهارات التقنية
المهارات الشخصية
المزايا
هذا الإعلان مجمّع من مصادر عامة (engahmad88). لسنا جهة التوظيف — قدّم مباشرة لدى الشركة، ولا تدفع لأي أحد رسوماً للحصول على وظيفة.
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