Baghdad
Oct 4, 2023
Hiring Sales Operations Engineer in Baghdad, with 1-2 years experience supporting sales teams, handling customer inquiries, preparing quotations, and coordinating with departments. Requires a Bachelor's degree in Mechanical or Civil Engineering.
We are looking for a highly organized and efficient Sales Operations Engineer to join our Taqeef team based in Baghdad. The ideal candidate must have 1 to 2 years of sales support and customer service experience, excellent communication skills, and multitasking ability. Key Responsibilities: · Provide efficient support services to the sales team to address customer inquiries related to DX projects. · Ensure timely collation and preparation of information required for proposal development. · Prepare equipment selections, costing sheets and quotations. · Prepare technical compliance letters for RAC products. · Issue warranty, proforma invoices and power factor letter to customers. · Liaise with multiple functions (Engineering, Projects, Finance, Workshops, Warehouses) to ensure smooth completion of the customer inquiries. · Prepare HVAC submittal/technical documents and compliance statements for customer approval. · Coordinate with the warehouse delivery of the units on time. · Follow up on the payments with the customer and arrange timely collection. · Upload and regular update in Microsoft Dynamics - Navision/CRM Qualifications, experience, knowledge & skills: · Bachelor’s degree in Mechanical Engineering, civil Engineering or equivalent · At least 1-2 years of experience in customer service. · Excellent relationship management, interpersonal, and problem-solving skills. · Exceptional communication skills and ability to interpret business and/or client needs. · Strong customer service skills. · Fluent in Arabic and English. · Intermediate level of MS Office (Excel, Word, PowerPoint, Outlook). Only candidates residing in Baghdad will be considered. To apply, please send your updated résumé to [email protected]
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Technical / Hard Skills
Soft Skills
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