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Created by Nabu Analytics — labour-market intelligence for Iraq & the Kurdistan Region.

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Call Center Team Leader

Almasah

Dec 16, 2025

Salary
2.0M IQD/mo
Experience
2+ years
Education
Bachelor's

How to Apply

Call to apply+9647780168868

Job Description

Lead a call center team, responsible for team motivation, client complaints, quality control, using CRM systems, with a salary of 2 million IQD or more based on experience and skills.

Original posting

📌 قائد فريق مركز اتصال (Call Center Team Leader) شركة الماسة المؤهلات: • بكالوريوس أو دبلوم في إدارة أعمال أو تخصص ذي صلة. • خبرة عملية لا تقل عن 3 سنوات، منها سنتان في مركز اتصال مطاعم. • قدرة على وضع خطط تحفيزية للفريق، إدارة شكاوى العملاء، وضبط جودة المكالمات. • إجادة استخدام أنظمة CRM وإعداد تقارير الأداء. • مهارات ممتازة في القيادة، التحفيز، والمتابعة. ⸻ 📧 طريقة التقديم: إرسال السيرة الذاتية إلى: +964 778 016 8868 الراتب 2،000،000 دينار عراقي قابل للزيادة حسب الخبرة والكفاءة

Shown as published by the source channel. We translate and structure it above.

Skills

Technical / Hard Skills

CRM systemsPerformance reports

Soft Skills

LeadershipMotivationSupervision

Details

Sector
Private
Degree Field
Business Management or related
Original posting language
English
Posted
Dec 16, 2025
Indexed by Nabu
Apr 15, 2026

This listing is aggregated from public sources (iraqi_jobss). We are not the hiring employer — apply directly with the company, and never pay anyone a fee to get a job.

Nabu analysis · market rate for Customer Service (nationwide)

2.0MIQD/month, this posting· +264% vs median
550KIQD/month market median· typical range 500K–650K · 803 postings

Above market — this posting pays above the typical range for this role.

Benchmark based on comparable Customer Service postings nationwide.

Figures are advertised salaries from job postings and may not represent actual employee earnings.

See full salary benchmarks →

About Almasah

Total posted

14

Hiring since

Oct 1, 2022

Typical pay

550K IQD

Hiring in Baghdad, Basra

All jobs from Almasah →

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