Erbil · Kurdistan Region · Full-time
Jul 30, 2024
A friendly and professional Front Office Agent is needed for a hotel in Erbil. Must have strong customer service skills, excellent communication in at least two languages (Kurdish/Arabic/English), and proficiency in Microsoft Office Suite.
Position: Front Office Agent. Field: Hotel (hospitality). Type: Full-Time. Area: Erbil, Kurdistan Region, Iraq. Job Description: We are seeking a friendly and professional Front Office Agent to be the first point of contact for our guests in our hotel. The ideal candidate will have a strong background in customer service and possess excellent communication skills. Responsibilities: • Greet and welcome guests with a warm and friendly demeanor. • Handle guest check-ins and check-outs efficiently and accurately. • Provide information about hotel services and amenities. • Address guest inquiries, requests, and complaints promptly and professionally. • Collect payment from guests and accurately post money. • Collaborate with other departments to ensure guest satisfaction. Requirements: • Must be an Iraqi female. • Previous experience in a customer-focused environment, preferably in hospitality. • Excellent verbal and written communication skills in at least two languages (Kurdish/Arabic/English). • Strong interpersonal skills and the ability to work in a team-oriented environment. • Proficiency in Microsoft Office Suite. • Ability to multitask and handle high-pressure situations with a calm and professional attitude. • Flexibility to work various shifts (morning or evening), including weekends and holidays. Benefits: • Competitive salary. • Daily meal. • Opportunities for career growth and development. • A dynamic and supportive work environment. To apply, send your CV mentioning "Front Office Agent" in the subject title to: [email protected]. Please note: only Iraqi female applicants will be considered. Good luck!
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