Savana · Erbil · Full-time
Jul 31, 2025
Seeking a Senior Operations Specialist at Savana in Erbil to handle NDR processes, logistics, and data analysis. Requires 2-4 years experience.
Hiring: Senior Operations Specialist – Customer Service Location: Erbil Job Type: Full-Time Industry: Fashion & Retail Languages Required: Arabic, English, Kurdish About the Role Savana is hiring a Senior Operations Specialist to support its Customer Service (CS) department. This role focuses on NDR (Non-Delivery Report) management, logistics coordination, dispute resolution, data analysis, and process improvement. We’re looking for someone experienced in e-commerce or logistics Key Responsibilities • Manage the full NDR process and ensure timely coordination with logistics teams • Act as the main contact between CS, couriers, and stakeholders for escalations Qualifications • 2–4 years of experience in operations, analytics, or customer service (e-commerce/logistics preferred) • Fluency in Arabic and English (Kurdish also required) • Strong skills in Excel, Google Sheets, and reporting tools To Apply Send your CV to [email protected] Use the subject line: “Senior Operations Specialist – Erbil” #All_Kurdistan_Jobs
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ErbilFull-time
Jun 25, 2025Expired