Yazda · Duhok
Jun 27, 2024
Develop and maintain referral tracking tools, manage data confidentiality, respond to inquiries, and update central database.
Referrals Officer - Duhok Main Responsibilities: Develop and maintain referral tracking tools with support from Yazda leadership and partners. Coordinate with Yazda IT to maintain the confidentiality of collected data. Respond to calls, messages, or emails directed to Yazda’s referral number and email during working hours. Ensure Yazda’s social media platforms include automated messages with the referral email and phone number. Sort external referrals to identify those relevant to Yazda’s work. Centralize old referrals and service records into a table for migration to Yazda’s centralized database, Bayanat. Add all new referrals to a tracker table and ensure regular updates to Bayanat. Diploma or bachelor’s degree in relevant sector. Minimum of 2 years of experience working in a relevant field. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational and communication skills. Languages skills, English, Arabic, and Kurmanji. Experience in handling sensitive information with confidentiality. Patience and ability to work under pressure Proficiency in data management and reporting tools. Ability to work effectively with diverse teams and partners. Knowledge of referral systems and pathways in humanitarian contexts. How To Apply Interested applicants must send their CV with a cover letter to [email protected] with the subject “JV18324- Referrals Officer- PT “ #All_Kurdistan_Jobs
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