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Erbil
Jan 21, 2023
A collector recovers overdue payments by contacting debtors via phone or mail, negotiating repayment plans, and assisting them in finding payment solutions. Requires high school diploma, customer service experience, and skills in communication and negotiation.
Collector Description کارمەندی کۆکار-موظف تحصیلی Position: Collector Location: Erbil Salary: Up to 1000 (USDs) Closing Date: Thursday Jan 26th, 2023, 11:59 pm. Interviews will be based on rolling basis. Purpose: A collector recovers overdue payments on accounts. Collectors track debtors down by phone or mail and assist them to make payments by negotiating repayment plans and encouraging them to find alternative payment solutions. Also known as collections agent or collections specialist. Department: (Finance) Reports to: (Finance Manager) Duties and Responsibilities: • Using various skip tracing methods to locate clients. • Interviewing clients telephonically to establish their ability to pay debt. • Confirming clients’ information and payment agreements. • Informing management regarding effectiveness of strategies for various accounts. • Complying with applicable laws, regulations, policies and procedures. • Any other tasks assigned by his line manager. Requirements, Skills, and Qualification: • High School Diploma, GED, or suitable equivalent. • Previous work experience in customer service, sales, collections, or related field. • 2+ years telemarketing experience preferred. • Excellent knowledge of collection processes. • Excellent verbal communication, negotiation, and people skills. • Outstanding phone etiquette. • Proficient computer skills. • Proficient mathematical skills. • Resilient with impolite clients. Interested candidates whom they saw themselves qualified for this position may send their CVs to [email protected] with the subject line (Collector). Applications with NO subject line will NOT be accepted to review. #All_Kurdistan_Jobs
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Technical / Hard Skills
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