Digital Future · Baghdad · Full-time
Jan 26, 2026
Senior Business Support Officer at Digital Future is based in Baghdad. It is offered as a full-time position in the Private sector. Applicants are expected to have a Bachelor's qualification, a background in Business Administration, and Unspecified of experience. Key skills include Microsoft Office. Benefits include Career Growth.
Digital Future Company is Hiring! Job Title: Senior Officer Business Support Location: Baghdad, Iraq Working days: 5 Key Responsibilities: • Receive, create, and resolve tickets within the time specified in the SLA. • Troubleshooting and resolving technical issues, providing clear solutions and explanations to customers. • Keeping requesters informed about tickets status, estimated resolution times (SLA), and progress updates. • Maintaining accurate records of customer interactions, solutions, and feedback. • Ensuring customer issues are fully resolved and gathering feedback to improve services. • Continuous development to reduce the time required to resolve issues and tickets. Main Requirements: • Bachelor’s degree in Business Administration • Good Knowledge in Microsoft Office • Excellent time management and organizational skills Please submit your resume to [email protected]
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