Supercell Network · Baghdad · Full-time
Jan 29, 2023
Customer service role focused on responding to customer inquiries, submitting offers, and transferring calls to appropriate departments in Baghdad.
Job Title : CSR ( Customer Service Representative ) Department : Sales Time : 10am – 5pm / 4pm – 10pm Lacation : Baghdad l Karkh area Gender : Female Age : 23– 35 Language : Arabic / English Responsibilities : • Answer customer questions and submit offers, listening to their concerns and transferring call to relevant departments. • make sure everyone quickly gets the help they need from concerned team. Requirements and skills : • Previous experience in a customer support role • Strong phone and verbal communication skills along with active listening • Familiarity with CRM ,SAS systems and practices • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively Enough Knowledge of MS Office use ( Excel , Word and Excess ). Please share your CV to this email : [email protected]
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