SAS Toyota · Baghdad · Full-time
Dec 13, 2025
Seeking a qualified Service Advisor to support service operations, greet customers, assess vehicles, provide quotations, coordinate with technicians, and manage appointments. Requires relevant degree and experience in automotive service.
We are Hiring! Career Opportunity – #Service_Advisor Location: SAS Toyota – New Dora Branch Salary range: Start from IQD 1,000,000. Sardar Group is seeking a qualified Service Advisor to join our team at the new SAS Toyota location in #Dora. The ideal candidate will support our service operations and ensure an exceptional customer experience. Qualifications: • Bachelor’s degree in Automotive, Mechanical Engineering, or a related field. • 3–5 years of experience in automotive service or customer support. • Strong communication and customer service skills. • Solid knowledge of vehicle maintenance, repair procedures, and service processes. • Proficiency in computer applications (MS Office or service management software). • Good command of English (spoken and written). Key Responsibilities: • Greet customers and understand their vehicle service or repair needs. • Perform thorough vehicle assessments and provide accurate service recommendations. • Clearly explain service details, repair costs, timelines, and benefits. • Coordinate with service technicians to ensure timely and high-quality completion of repairs. • Schedule and manage service appointments based on customer needs and workshop capacity. • Communicate with customers throughout the service process and provide updates on vehicle status. • Address customer inquiries, concerns, and complaints in a professional and timely manner. • Follow up with customers after service to ensure satisfaction and encourage feedback. • Support the service department in maintaining strong customer relationships and promoting service retention. Application Process: Interested and qualified candidates are invited to submit their applications by sending their CVs to the following email address: [email protected]. Good Luck!
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Technical / Hard Skills
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