Metco Networks · Baghdad
Aug 21, 2023
Providing user support, resolving issues, managing tickets, hardware/software procurement, remote support, security awareness, documentation, and customer satisfaction. Certifications an advantage.
We Are Hiring .. Postion :- IT Help desk Location:- Baghdad Skills:- 1. User Support 2. Issue Resolution 3. Ticket Management 4.Knowledge Base Maintenance 5. Escalation 6. Communication 7. Remote Support 8. Hardware and Software Procurement 9. Security Awareness 10. Documentation 11. Continuous Learning 12. Customer Satisfaction 13. Shift and On-Call Availability 14. Flexibility often sought for an IT Help Desk role include a strong understanding of computer hardware and software, familiarity with operating systems (Windows, macOS, Linux), knowledge of networking concepts, problem-solving skills, patience, and the ability to work well under pressure. Some positions may also require relevant certifications such as CISCO, Mikrotik, CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation. Please send me your C.V either by email or the phone number below Email:- [email protected] Mob:- 00964 7815900579
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Technical / Hard Skills
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