Customer Service Agent
Al-Ameen Delivery Company·Baghdad
Full-timePrivate
Sep 2, 2026
💰 500,000 Iraqi dinarsView job
Sardar Group of Companies · Baghdad
Support service operations at SAS Toyota, assist customers, assess vehicle needs, explain repairs, coordinate with technicians, and ensure customer satisfaction.
We are Hiring! Career Opportunity Service_Advisor Location: SAS Toyota – Al-Saidiya & Hay Al-Amana. Company: Sardar Group of Companies. Sardar Group is seeking a qualified Service Advisor to join our team at the SAS Toyota. The ideal candidate will support our service operations and ensure an exceptional customer experience. Qualifications: • Bachelor’s degree in Automotive, Mechanical Engineering, or a related field. • 3–5 years of experience in automotive service or customer support. • Strong communication and customer service skills. • Solid knowledge of vehicle maintenance, repair procedures, and service processes. • Proficiency in computer applications (MS Office or service management software). • Good command of English (spoken and written). Key Responsibilities: • Greet customers and understand their vehicle service or repair needs. • Perform thorough vehicle assessments and provide accurate service recommendations. • Clearly explain service details, repair costs, timelines, and benefits. • Coordinate with service technicians to ensure timely and high-quality completion of repairs. • Schedule and manage service appointments based on customer needs and workshop capacity. • Communicate with customers throughout the service process and provide updates on vehicle status. • Address customer inquiries, concerns, and complaints in a professional and timely manner. • Follow up with customers after service to ensure satisfaction and encourage feedback. • Support the service department in maintaining strong customer relationships and promoting service retention. Salary starts from: IQD 1,000,000. Application Process: Interested and qualified candidates are invited to submit their applications by sending their CVs to the following email address: [email protected].
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Technical / Hard Skills
Soft Skills
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Total posted
3
Hiring since
2025-05
Hiring in Baghdad
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