IP Core Engineer with networking skills including CCNP R&S and diagnostics. Handle network support, troubleshooting, and customer requests.
فرصة عمل في شركة في شركة افق السماء للاتصالات والانترنت وتكنلوجيا المعلومات الوظيفة:IP Core Engineer Ability to work a flexible schedule Good PC skills, and MS office Good oral and written communication skills, and ability to address conflict with others constructively CCNP R&S Certificate Network connectivity testing and diagnostics. Monitoring and follow up the problems with NOC team Service activation and termination Receiving tickets from call center and handling the customer’s request to provide them full technical support and solve their problems. Escalate the unsolved tickets to the Higher Level Employees network hardware/software installation, performance tuning and network component integration. Performs various network health checks and verifies connectivity. Diagnose, prioritize and troubleshoot problems to ensure network service levels are met. Performs other duties as assigned. Reporting [email protected]
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Technical / Hard Skills
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