Al-Ghadeer Real Estate · Baghdad · Full-time
Aug 6, 2023
Responsible for employee concerns, grievances, mediating disputes, and supporting performance management processes within the HR department.
Position: Employee Relations Officer Department: Human Resources. Company: Al-Ghadeer Real Estate. Job Location: Baghdad, Iraq. Industry: Real Estate. Summary: This role involves serving as a point of contact for employees to address concerns, grievances, and other employment-related issues. This involves actively listening to employees, providing guidance, and seeking resolutions to problems. Job Requirements: • A bachelor Degree in business administration or any related field and minimum 2 years of experience in the field. • Good Command of English and Arabic- Written and Spoken. • Good Command of Microsoft Office (MS Word, MS Excel). • Interpersonal skills for interacting with employees and upper management. • Good organizational skills to balance and prioritize work. • Basic knowledge in filing systems and archiving. • Customer Service techniques and ability to multitask. • Ability to follow processes and procedures in a structured manner. Key Responsibilities: • Ensure the consistent and fair application of company policies and procedures. Communicate policy changes effectively to employees and assist in resolving any policy-related questions or conflicts. • Mediate and facilitate resolution of disputes between employees or between employees and management. This may involve conducting investigations, recommending solutions, and promoting a positive work environment. • Assist in performance management processes, including disciplinary actions, performance improvement plans, and coaching employees to enhance their performance. • Stay informed about employment laws and regulations to ensure the organization remains compliant. Help in responding to complaints or legal issues related to employee relations matters. • Communicate important HR-related information to employees, such as policy changes, benefits updates, and other relevant announcements. • Collaborate with HR and management to implement employee engagement initiatives that promote a positive workplace culture and improve employee morale. • Conduct exit interviews with departing employees to gather feedback, identify patterns, and make recommendations to enhance retention and address potential issues. • Support the development and delivery of training programs related to employee relations, conflict resolution, and communication skills for both employees and management. • Maintain accurate records of employee relations activities and provide regular reports and analysis to HR management for decision-making purposes. • Contribute to the development and review of HR policies and procedures to ensure they are up-to-date and in line with best practices. Candidate must know the followings: • Job location: Al-Karrada / Arasat. • Job type: Indoor. • Working days: Saturday – Thursday. • Salary will be shared right after a successful interview process. Interested candidates are kindly requested to send their CVs to the below email: [email protected]
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