Al Riyad Group · Baghdad · Full-time
Aug 22, 2026
The role is for a CRM and Admin Specialist in the Marketing department in Baghdad. It focuses on maintaining CRM records, following up with sales teams, and tracking the sales pipeline across multiple business lines.
We are hiring: CRM & Admin Specialist Company: Al Riyad Group Company for lighting solutions, smart systems, and fire protection systems. Location: Baghdad, Iraq Department: Marketing Reports To: Marketing Team Leader Qualifications: 1 - Bachelor's degree in Business Administration or any related field. 2 - Minimum 3–4 years of relevant experience in CRM, Sales Administration, Sales Coordination, or Commercial Operations. 3 - Experience using CRM systems such as Salesforce, Zoho CRM, or similar platforms is preferred. 4 - Good working knowledge of SAP/ERP systems and sales-related transactions. 5 - Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook. 6 - Good command of Arabic and English, both written and verbal. Key Responsibilities – Summary : 1 - Monitor and maintain the CRM system to ensure customer, lead, Business Partner, and sales opportunity records are accurate, complete, properly classified, and regularly updated. 2 - Follow up with Sales teams on a daily, weekly, and monthly basis to ensure active opportunities are continuously updated with the correct stage, value, probability, expected closing date, and next action. 3 - Review CRM opportunities and identify missing, outdated, duplicated, inactive, or incomplete records and coordinate with Sales teams for corrective action. 4 - Track and monitor the full sales pipeline across Projects, Wholesale, Retail, Showrooms, Interior, and Electrical business lines. 5 - Monitor overdue activities, inactive opportunities, delayed follow-ups, and stalled deals, and highlight required actions to Sales teams and Management. Working Conditions: 1 - Working Days: 6 days/week 2 - Working Hours: 08:00 AM – 04:30 PM To Apply: Please submit your application using the link below: https://www.alriyad.iq/english/careers/vacancies/crm-specialist
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