Workshop Manager

Job Description

Oversee workshop operations, supervise technicians, and ensure repairs and maintenance meet Kia quality standards. Requires at least 5 years of automotive repair or workshop management experience, including 2 years in a supervisory position; the role is limited to Iraqi citizens.

Original posting

we are Hiring! Workshop Manger - Karbala. Overview: The Kia Automotive Workshop Manager is responsible for overseeing the daily operations of the workshop, ensuring efficient and effective delivery of services while maintaining the highest standards of quality and customer satisfaction. The manager will be responsible for managing a team of technicians, ensuring timely repairs and maintenance of Kia vehicles, and ensuring compliance with company policies, safety regulations, and industry standards. Key Responsibilities: -Oversee and manage all daily operations of the Kia automotive workshop, ensuring smooth workflow and customer satisfaction. -Supervise, train, and motivate a team of automotive technicians and support staff, providing guidance and technical expertise as needed. -Ensure all repairs and maintenance are completed on time, within budget, and according to Kia’s quality standards. -Conduct regular inspections of vehicles and repair processes, ensuring compliance with safety and environmental regulations. -Develop and manage schedules for technicians and allocate resources to maximize productivity. -Handle customer inquiries and complaints in a professional and timely manner, aiming to resolve any issues promptly. -Maintain accurate records of services performed, parts used, and customer information in the system. -Ensure all equipment and tools are properly maintained and calibrated to ensure safety and efficiency. -Implement and enforce company policies, procedures, and industry standards to ensure operational excellence. -Collaborate with the sales and customer service teams to enhance customer experience and foster loyalty. -Stay up-to-date with the latest automotive trends, technologies, and advancements related to Kia vehicles. Education and Qualifications:  -Bachelor degree or technical certification in automotive technology, mechanical engineering, or a related field is preferred. -Minimum of 5 years of experience in an automotive repair or workshop management role, with at least 2 years in a supervisory position. -Strong knowledge of Kia vehicles and the automotive industry. -Relevant certifications such as ASE (Automotive Service Excellence) or equivalent is an advantage. -Excellent leadership, organizational, and communication skills. -Ability to manage multiple tasks and work under pressure to meet deadlines. -Strong problem-solving and decision-making abilities. -Proficient in using workshop management software and Microsoft Office Suite. علماً أن الوظيفة حصراً لمحافظة بغداد وحاملي الجنسية العراقية فقط. التقديم حصراً من خلال الايميل التالي [email protected] #job #manger #workshopmanger #automotive #فرصة_عمل #وظيفة

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