Try Tip Top · Full-time
Aug 22, 2023
Trytiptop is seeking a Customer Support Specialist. Responsibilities include handling customer inquiries, updating customer information, and managing feedback. Fluency in Kurdish (Badini) and Arabic is required.
Rules and Responsibilities: * Greeting new customers, along with updating their location and confirming their orders. * Checking with restaurants to accept waiting orders. Respond to customers’ inquiries via call, Zoho, and Info email. * Checking customers’ ratings, along with following up with customers and updating their feedback on related excel files. * Apologize to customers, whose orders will be late. * Follow up the critical issues with concerned parties (Sales, Monitors, Market…etc.). * Any other tasks assigned by the line manager. General Skills: * Effective Communication Skills. * Knowledge Retention and Recall. * Ability to Handle Pressure. *Proficiency in (Kurdish (Badini) and Arabic. Good knowledge of Microsoft office. If you believe you have fit the requirements. Please send your CV to ([email protected]) with mentioning the position. #All_Kurdistan_Jobs
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Technical / Hard Skills
Soft Skills
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