IQ Cars · Erbil · Kurdistan
Jan 17, 2026
Hiring a Quality Assurance Specialist to monitor call quality, evaluate performance, provide feedback, and coach agents in a car marketplace company in Kurdistan.
هەلی کار لە iQ Cars لە هەولێر ! گەورەترین بازاڕی ئۆنلاینی ئۆتۆمبێل لە عێراق و کوردستان، بەدوای پسپۆڕی دڵنیابوون لە کوالیتی QA دەگەڕێت مەرجەکان: • ئەزموونی QA لە بەشی پەیوەندییەکان • زمان: ئینگلیزی، عەرەبی، کوردی بزانێت • شارەزایی لە فرۆشتن و گفتوگۆکردن • توانای ڕاهێنانی کارمەندی هەبێت ئەرکەکان: • چاودێری کردنی پەیوەندیەکان • هەڵسەنگاندنی ئەداکاری • ڕاهێنان لەسەر تەکنیکی داخستنی مامەڵە سیڤی بنێرە بۆ : [email protected] iQ Cars Is Hiring! iQ Cars the largest online car marketplace in Iraq and Kurdistan is hiring a Quality Assurance Specialist. Requirements: • Experience in call center quality assurance • Strong listening, analytical, and attention-to-detail skills • Reporting and research abilities • Excellent language skills (English, Arabic, and Kurdish) • Proven sales skills with strong negotiation abilities • Ability to mentor and guide agents on effective sales techniques and successful deal closing Key Responsibilities: • Monitor live and recorded inbound and outbound calls • Evaluate agent performance against quality and sales standards • Provide clear, constructive feedback and improvement recommendations • Coach and mentor agents on negotiation techniques and how to close deals successfully • Prepare and analyze quality performance reports • Develop and maintain a knowledge base to support continuous improvement Only applicants with relevant experience are encouraged to apply via: [email protected] #All_Kurdistan_Jobs
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Technical / Hard Skills
Soft Skills
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