Toters Erbil · Erbil
Feb 17, 2022
Toters Erbil is seeking a Merchant Trainer responsible for training merchants on system usage and providing support. The role involves daily store visits, training sessions, and managing merchant credentials. Fluency in Kurdish, Arabic, and English is required.
Toters Erbil is publishing a new vacancy: ((Merchant Trainer)) : Please Apply via this link : https://toters.bamboohr.com/jobs/view.php?id=187 More Details: A Merchant Trainer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. Responsibilities • Schedule daily meetings with signed leads / existing accounts • Visit stores on a daily basis to provide the necessary support • Share all store credentials with Commercial team • Train merchants on dashboard (Via web / tablet) • Support Account Managers in any further inductions / feature updates • Support merchants whenever there is a bug or malfunction in the system Requirements • Problem solving skills and analytical skills • Solid experience with CRM software and MS Office (particularly MS Excel) • Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail • Excellent listening, negotiation and presentation skills • Strong verbal and written communication skills • Fluent in Kurdish, Arabic, and English • BA/BS degree in Business Administration, Sales or relevant field • Extensive, accurate product knowledge • Tech Savvy
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Technical / Hard Skills
Soft Skills
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