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Customer Support Specialist

Uber · Baghdad · Baghdad

Full-timePrivate
📅 Aug 10, 2025

Market rate · Customer Service in Baghdad

550KIQD/month median· typical range 500K–650K · 536 postings
See full salary benchmarks →

Job Description

Support new drivers, assist with driver platform issues, provide customer support, and handle local events and promotions in Baghdad for Uber.

Original posting

🔶 #فرصة_عمل في #بغداد 🔶 🔸الوظيفة: Greenlight Specialist 🔸اسم الشركة او المؤسسة: Uber Join Uber as a Greenlight Specialist! Support new drivers as they kickstart their journeys, guide experienced drivers to succeed on the platform, and serve as a trusted point of contact for all driver needs. **What You'll Do** • Provide high-quality front-facing customer support • Ensure issues are resolved using procedures or are escalated promptly • Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include proactive outreach • Engage and support Drivers and Earners already on the platform to enable them for greater success • Partner with management on improving/building support processes • Assist with local events and promotions • Troubleshoot and problem-solve through straight technical issues • Communicate effectively with various stakeholders when needed • Present to groups of drivers & earners **What You'll Need** • Proficiency in English & Arabic is required, any additional local language is a plus (e.g., French, Kurdish) • Some experience in retail, hospitality, or customer service • Attention to detail, problem-solving, communication (written and verbal) skills • Empathy, punctuality, organization, EQ, active listening, basic computer savvy, teamwork/collaboration, adaptability, conflict management/resolution 🔸 للتقديم: [email protected] ---------------------------- تابع قناتنا على اليوتيوب علمود تعرف شلون الموظفين حصلوا فرص عمل بشركات جبيرة👇🏻🧡 https://youtube.com/@thekhana1915?si=dJhw13u11sdSYbDg فرصتكم ويانة أكبر 🧡

Shown as published by the source channel. We translate and structure it above.

Technical / Hard Skills

Technical / Hard Skills

Customer SupportTechnical Skills

Soft Skills

CommunicationProblem-solvingPunctuality

Benefits

Support for driversCompany support

Details

Apply Via
Email
Source
thekhana
Language
en

How to Apply

📧 [email protected]

This listing is aggregated from public sources (thekhana). We are not the hiring employer — apply directly with the company, and never pay anyone a fee to get a job.

About Uber

Total posted

5

Hiring since

2022-07

Hiring in Karbala, Erbil, Baghdad, Kirkuk

All jobs from Uber →

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