Kia Iraq · Baghdad
May 8, 2025
Seeking a service advisor at Kia Iraq in Baghdad to ensure service excellence, communicate with customers, and coordinate vehicle servicing. Send CV via email.
🔶 #فرصة_عمل في #بغداد 🔶 🔸الوظيفة: Service Advisor 🔸اسم الشركة او المؤسسة: Kia Iraq We are looking for a customer-focused Service Advisor to join our Aftersales team. This role is essential in ensuring service excellence by understanding customer needs, coordinating efficient repair processes, and delivering vehicles on time with full transparency. Goals: 1. Deliver excellent customer service and enhance satisfaction 2. Maintain high service quality and accuracy 3. Promote service department offerings and increase service sales 4. Coordinate accurate and timely vehicle servicing 5. Minimize no-show rates and support customer loyalty Main Responsibilities: 1. Identify and communicate customer needs effectively 2. Use the appointment system to optimize scheduling 3. Ensure vehicle cleanliness and protection materials are used 4. Provide clear estimates and update customers regularly 5. Promote service benefits and resolve complaints 6. Maintain complete customer records and invoicing 7. Follow up on customer reminders and service delivery 8. Manage fleet service accounts and reporting Qualifications: 1. Bachelor’s degree in Mechanical Engineering or related field 2. Minimum 3 years of relevant experience 3. Strong communication and customer service skills 4. Ability to handle high-pressure environments efficiently 🔸 للتقديم: To apply, send your CV to: [email protected] -------------------------------------------- كورس الكرافك دزاين اللي من خلاله ممكن تشتغل من البيت يفيد الطلاب واللي يردون شغل ثاني https://t.me/thekhana/13370 تابع قناتنا على اليوتيوب علمود تعرف شلون الموظفين حصلوا فرص عمل بشركات جبيرة👇🏻🧡 https://youtube.com/@thekhana1915?si=dJhw13u11sdSYbDg فرصتكم ويانة أكبر 🧡
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Technical / Hard Skills
Soft Skills
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