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Created by Nabu Analytics — labour-market intelligence for Iraq & the Kurdistan Region.

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This job posting is no longer active.

The application deadline has passed. It is kept here as a record of the role and its advertised pay. Current openings are listed below.

Customer & Employee Service Center Officer

CARE International · Sulaymaniyah

Feb 6, 2026

Salary
Not specified
Experience
Not specified
Education
Diploma
Deadline
Feb 19, 2026

Job Description

Customer service officer at CARE in Sulaymaniyah, dealing with inquiries via phone, WhatsApp and email, with a female applicant preference.

Original posting

Job Vacancy – Customer & Employee Service Center Officer (Call Center) Location: Sulaymaniyah (Near Darwaza City) Workplace: Head Office – Sulaymaniyah Employment Type: Full-Time Working Days: Saturday to Thursday Working Hours: 8 Hours per Day Gender Requirement: Female Key Responsibilities: • Receive and respond to customer and employee inquiries through phone calls, WhatsApp, and email. • Record and organize all requests and inquiries in a professional and structured manner. • Forward requests, complaints, and issues to the relevant departments. • Follow up on requests until they are fully resolved. • Prepare daily and monthly reports. • Maintain professional communication standards and corporate service etiquette. Requirements & Qualifications: • Diploma or Bachelor’s degree (preferably in Business Administration, HR, Languages, or a related field). • Strong communication and professional interpersonal skills. • Ability to work effectively within a team environment. • Good computer skills and proficiency in Microsoft Office programs. • Full fluency in Kurdish, Arabic, and English (both speaking and writing). • Strong problem-solving skills and ability to work under pressure. Preferred Qualifications: • Previous experience in customer service or call center roles. • Strong organizational and time management skills. • Calm, organized, and service-oriented personality. Salary: Salary will be determined during the interview based on qualifications, experience, and competency. Salary Range: 800,000 – 1,250,000 IQD How to Apply: Interested candidates are requested to submit their CV along with contact details to: [email protected] #All_Kurdistan_Jobs

Shown as published by the source channel. We translate and structure it above.

Skills

Technical / Hard Skills

Customer service

Soft Skills

CommunicationOrganization

Details

Sector
NGO
Degree Field
Unspecified
Working Hours
8 Hours
Gender
Female
Apply Via
Website
Original posting language
Central Kurdish
Posted
Feb 6, 2026
Indexed by Nabu
Mar 28, 2026

This listing is aggregated from public sources (allkurdistanjobs). We are not the hiring employer — apply directly with the company, and never pay anyone a fee to get a job.

About CARE International

Total posted

23

Hiring since

May 1, 2021

Hiring in Erbil, Duhok, Sulaymaniyah, Zakho

All jobs from CARE International →

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