Giganet · Baghdad
Posted Apr 7, 2022
Hiring a Technical Support Engineer with a bachelor's in software or communication engineering, 1 year experience, in Baghdad. Skills include network configuration and troubleshooting.
Technical Support Engineer in Baghdad Job Description: Giga Net is actively recruiting to hire Technical Support Engineer in Baghdad is responsible for: - · Support the Network/Solution Architects by monitoring, supporting, configuring, implementing, testing, and documenting network management solutions in line with the Network . · Customer’s Call Request Handling . · Issuance of trouble tickets and SMS notifications regarding service-affecting faults to concerned personnel . · Make Daily reports based on network status . · Route Cause Report of different incidents · Follow up different types of work orders based on network modification . What Do You Need to Qualify? Education Bachelor of Software Engineering Or Communication Engineer. CCNA, Mikrotik MTCNA, Ability to configure & troubleshoot the following devices: Mimosa, Ubnt, Mikrotik & Cisco . Skilled in using MS Office mainly Excel & Word Experience 1 year experience in ISP Filed Competencies: • Oral Communication • Written Communication • Technology Application • Team Work • Problem Solving and Creativity • Behavioral • Achievement Driven • Information seeking • Initiative Please send your resume to [email protected]
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Technical / Hard Skills
Soft Skills
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