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Customer Care Key Account

Mirsal Zayouna · Baghdad · Baghdad

Full-timePrivate
🎓 Bachelor⏱️ 1-5 years📅 Jul 11, 2026

Nabu analysis · market rate for Customer Service in Baghdad

550KIQD/month market median· typical range 500K–650K · 570 postings

Benchmark based on comparable Customer Service postings in Baghdad.

Figures are advertised salaries from job postings and may not represent actual employee earnings.

See full salary benchmarks →

Job Description

Manage and maintain vendor relationships, respond to inquiries, coordinate with departments, monitor performance, and ensure customer satisfaction.

Original posting

Job Vacancy Customer Care Key Account (Vendor Support) Company: Mirsal Zayouna Location: Baghdad – Zayouna Employment Type: Full-time (8 working hours/day, 6 days/week) Mirsal Zayouna is looking for motivated, customer-oriented professionals to join our team as Customer Care Key Account (Vendor Support). We are hiring for both Junior and Senior levels. Available Levels * Junior: 1–3 years of relevant experience. * Senior: 3–5 years of relevant experience. Key Responsibilities * Manage and maintain strong relationships with assigned vendors (Key Accounts). * Respond to vendors’ inquiries, requests, and complaints in a professional and timely manner. * Coordinate with internal departments to ensure efficient issue resolution. * Monitor vendors’ performance and service quality. * Follow up on pending cases and ensure timely closure. * Prepare reports and maintain accurate records. * Ensure a high level of customer satisfaction through effective communication and support. Requirements * Bachelor’s degree in Business Administration or a related field. * Relevant experience according to the required level. * Good command of English (written and spoken). * Proficiency in Microsoft Office applications (especially Excel, Word, and Outlook). * Excellent communication and interpersonal skills. * Strong problem-solving and conflict-resolution abilities. * Good organizational and time management skills. * Ability to work under pressure and manage multiple priorities. * Attention to detail and commitment to delivering high-quality service. Salary Salary will be determined based on experience, qualifications, and competency. How to Apply Interested candidates are invited to send their CV to: [email protected] Only shortlisted candidates will be contacted.

Shown as published by the source channel. We translate and structure it above.

Technical / Hard Skills

Technical / Hard Skills

Microsoft OfficeCustomer ServiceRelationship Management

Soft Skills

CommunicationInterpersonalProblem-solving

Details

Degree Field
Business Administration
Working Hours
8 hours/day
Apply Via
Email
Source
jobs_iraq1
Language
en
Posted
Jul 11, 2026
Indexed by Nabu
Jul 11, 2026

How to Apply

📧 [email protected]

This listing is aggregated from public sources (jobs_iraq1). We are not the hiring employer — apply directly with the company, and never pay anyone a fee to get a job.

About Mirsal Zayouna

Active roles

1

Total posted

1

Hiring since

2026-07

Hiring in Baghdad

All jobs from Mirsal Zayouna →

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