Call Center Agent

ttech · Baghdad · Baghdad

Full-timePrivate

Bachelor Fresh graduate 4h ago

Nabu analysis · market rate for Customer Service in Baghdad

550KIQD/month market median· typical range 500K–650K · 583 postings

Benchmark based on comparable Customer Service postings in Baghdad.

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Job Description

ttech is hiring a Call Center Agent in Al Rasafa, Baghdad. Fresh graduates are welcome, and the role involves handling inbound and outbound calls, documenting details, and meeting performance targets.

Original posting

We're Hiring: Call Center Agent Location: Al Rasafa, Baghdad Fresh graduates are welcome to apply! ttech is expanding its Call Center team and looking for motivated, customer-focused individuals to join us. Whether you're just starting your career or already have experience in customer service, we'd love to hear from you. Key Responsibilities: Handle customer interactions respond to inbound and outbound calls professionally, addressing inquiries, complaints, and service requests in a timely, courteous manner. Document and escalate accurately log call details and customer information, escalating unresolved issues to the relevant department when needed. Meet performance standards achieve daily/monthly targets for call quality, response time, and customer satisfaction while following company scripts and policies. Requirements: Bachelor's degree (fresh graduates strongly encouraged to apply, no prior experience required). Strong verbal communication in Arabic, with good listening and problem-solving abilities. Basic computer literacy and willingness to work shift schedules How to Apply: Send your CV to [email protected]

Shown as published by the source channel. We translate and structure it above.

Technical / Hard Skills

Call handlingComputer literacyData entry

Soft Skills

CommunicationProblem-solvingCustomer service

Details

Apply Via: Email
Source: engahmad88
Language: en
Posted: Sep 3, 2026
Indexed by Nabu: Sep 3, 2026

How to Apply

📧 [email protected]

This listing is aggregated from public sources (engahmad88). We are not the hiring employer — apply directly with the company, and never pay anyone a fee to get a job.