Erbil
Oct 18, 2026
The role involves inspecting machines, managing job cards, following up on job progress, and handling warranty cases. Reports and service records must be prepared and maintained.
💼 فرصة عمل جديدة Position Title: Service Advisor Location: 8km Kirkuk Road, Erbil, Iraq Key Responsibilities: • Inspect machines and document their condition before and after service. • Create and manage job cards, ensuring all details are accurately recorded. • Monitor job progress and follow up until completion. • Communicate with customers regarding service requirements, estimates, and approvals. • Verify equipment warranty status and coordinate with warranty administrator to process warranty claims accurately. • Ensure all warranty service cases are properly documented and submitted. • Ensure timely invoicing and job closure. • Track and monitor mobile equipment, including TMS (Telematics Monitoring System) controllers. • Follow up on scheduled maintenance and ensure compliance. • Check active fault codes and coordinate with technicians for resolution. • Verify machine location, maintenance status, and overall health. • Prepare and submit reports, including: Job completion reports and Invoice reports • Maintain accurate service records in the company’s administrative system. Qualifications & Skills: • Diploma Degree in Mechanical/Automotive Engineering or related field. • Prior experience in service advising, or equipment maintenance. • Strong knowledge of heavy equipment/machinery and warranty processes. • Proficiency in service management software (ERP, TMS, or similar). • Excellent communication and customer service skills. • Analytical mindset with attention to detail. • Ability to multitask and manage deadlines efficiently. Send your CV to: [email protected] with the subject line: Service Advisor - Erbil ━━━━━━━━━━━━━━ 🔎 المزيد من وظائف العراق عبر Ta3een 📢 @ta3eencom
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Technical / Hard Skills
Soft Skills
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