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Call Center Team Leader

Baghdad · Full-time

Posted Jul 28, 2026

How to Apply

Send your CV by email[email protected]
Salary
Salary not listed
Experience
2+ years
Sector
Private
Apply Via
Email

Job Description

The role is in Baghdad, Al-Karada, in Majma Mishn. It requires at least 2 years of experience, CRM use, strong leadership and organizational skills, and excellent communication skills.

Original posting

نحن نوظف | Call Center Team Leader الموقع: بغداد / الكرادة مجمع مشن  نوع الدوام: دوام كامل إذا كنت تمتلك مهارات قيادية وخبرة في إدارة مراكز الاتصال والتعامل مع أنظمة CRM فهذه فرصتك للانضمام إلى فريقنا وقيادة فريق يسعى لتقديم تجربة استثنائية للعملاء. المهام الرئيسية: * قيادة وإدارة فريق مركز الاتصال. * متابعة مؤشرات الأداء وتحسين جودة الخدمة. * رفع مستوى رضا العملاء (CSAT). * إدارة ومتابعة العمليات باستخدام أنظمة CRM. المتطلبات: * خبرة لا تقل عن سنتين في منصب Call Center Team Leader. * إجادة استخدام أنظمة CRM. * مهارات قيادية وتنظيمية قوية. * مهارات تواصل ممتازة والقدرة على تحفيز الفريق وتحقيق الأهداف. اذا كنت مهتم ارسل السيرة الذاتية على البريد الالكتروني [email protected] مع كتابة   Call Center Team Leader في حقل subject

Shown as published by the source channel. We translate and structure it above.

Skills

Technical / Hard Skills

CRM systemsCustomer servicePerformance tracking

Soft Skills

LeadershipCommunicationOrganization

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This listing is aggregated from public sources (IJobsIQ). We are not the hiring employer — apply directly with the company, and never pay anyone a fee to get a job.

Nabu analysis · market rate for Customer Service in Baghdad

550KIQD/month market median· typical range 500K–650K · 674 postings

Benchmark based on comparable Customer Service postings in Baghdad.

Figures are advertised salaries from job postings and may not represent actual employee earnings.

See full salary benchmarks →

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