Savana · Erbil · Full-time
Nov 2, 2026
Handle customer inquiries, resolve complaints, follow up on issues, and collect customer feedback. The role requires a bachelor's degree in Business or a related field, fluent Kurdish and Arabic, intermediate English, and proficiency in MS Office and CRM software.
Job Location: Erbil, Iraq Employment Type: Full-time Job Title: Customer Service Representative Savana is looking for enthusiastic Customer Service Representatives to join our team in Erbil. Responsibilities • Handle customer inquiries by phone, email, and live chat • Resolve complaints and escalate complex cases • Follow up to ensure issues are resolved • Collect customer feedback to improve our service Requirements • Bachelor's degree in Business or a related field • Fluent Kurdish and Arabic; intermediate English • Proficiency in MS Office and CRM software • Able to multitask under pressure with a customer-first mindset To apply: Send your CV to [email protected] with the subject "Customer Service Representative – Erbil"
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Technical / Hard Skills
Soft Skills
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