Bristoria Hotel · Erbil · Full-time
Oct 11, 2022
Bristoria Hotel in Erbil is seeking a female front office team leader with experience in managing front office operations. Must have good communication skills and knowledge of Opera PMS. Apply via email or WhatsApp.
Bristoria Hotel Erbil is looking for a female Front Office Team Leader with the below description: responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience and your role will include key responsibilities such as: •Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure •Maintain effective communication with all related departments to ensure smooth service delivery •Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels •Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services •Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner •Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries •Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy •Ensure all guest registrations are completed and correspond with Opera PMS guest information. •Must have experience and good information about this role. if you are interested please submit your CV to the below email or by whatsapp [email protected] 07716664372
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Technical / Hard Skills
Soft Skills
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