Customer Service Representative
Shiri Rash Company·Erbil
Full-timePrivate
Aug 24, 2026
Salary not disclosedView job
Vana Furniture · Erbil
Benchmark based on comparable Customer Service postings in Erbil.
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See full salary benchmarks →Vana Furniture is seeking a Customer Service Representative in Erbil. The role requires fluency in Kurdish, Arabic, and English, at least one year of experience in customer service, and proficiency in MS Office and Outlook. Responsibilities include handling customer inquiries, resolving complaints, and managing social media presence.
Erbil-Iraq Job Title: Customer Service Representative Job Description: We are currently seeking a qualified and motivated Customer Service Representative to join our team at Vana Furniture. As a Customer Service Representative, you will play a crucial role in ensuring excellent customer satisfaction by providing exceptional service and resolving inquiries and issues in a professional and efficient manner. The ideal candidate should have: 1-strong communication skills. 2-fluency in Kurdish, Arabic, and English. 3-the ability to work well in a fast-paced environment. Responsibilities: 1-Respond to customer inquiries and provide information about our products and services. 2-Handle and resolve customer complaints. 3-Provide product recommendations and assistance to customers based on their needs and preferences. 4-Process customer orders, returns, and exchanges accurately and efficiently. 5-Utilize advanced MS Office and Outlook skills to manage customer interactions and maintain accurate records. 6-Present Vana Furniture products on social media platforms in an engaging and persuasive manner. 7-Display a camera-friendly presence and deliver compelling presentations in front of a camera. Requirements: 1-Female candidate with a Diploma or Bachelor's degree. 2-At least one year of experience in a customer service role. 3-working hours (9 hours shift). To apply, please send your CV to the following email address: [email protected]. Please include "Customer Service Representative Application" in the subject line.
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Technical / Hard Skills
Soft Skills
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Total posted
23
Hiring since
2021-05
Hiring in Erbil, Baghdad
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