International Car Dealership · Sulaymaniyah · Full-time
Aug 30, 2025
Seeking a customer-focused Service Advisor with 2-3 years experience in automotive aftersales, strong communication skills, and technical understanding. Send CV via email with subject 'Service Advisor'.
𝗪𝗲 𝗮𝗿𝗲 𝗵𝗶𝗿𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗔𝗱𝘃𝗶𝘀𝗼𝗿! 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝘂𝗹𝗮𝘆𝗺𝗮𝗻𝗶𝘆𝗮𝗵 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗲𝗻𝘁𝗲𝗿 Service Advisor – Automotive We’re looking for a customer-focused Service Advisor to join our aftersales team. If you’re passionate about cars, enjoy problem-solving, and can deliver an exceptional customer experience, this role is for you. 𝗞𝗲𝘆𝘀 𝗼𝗳 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: Be the first point of contact for customers throughout their service journey. Translate customer concerns into clear instructions for our technicians. Advise on repairs, maintenance, and service options. Handle warranty claims and ensure compliance with manufacturer policies. Keep customers updated, resolve complaints, and make sure they leave satisfied. Maintain accurate service records and help manage workshop scheduling. 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Bachelor’s degree in Mechanical/Automotive Engineering (or related field). 2–3 years’ experience in aftersales or service advisory within the automotive sector. Strong communication skills (Kurdish, Arabic; English is a plus). Tech-savvy with Microsoft Office; DMS experience is a bonus. Excellent customer service, complaint handling, and problem-solving skills. Solid technical understanding of vehicles and repair processes. Apply by sending your CV to [email protected] mentioning the vacancy title in the subject line. Applications without the vacancy title will not be considered. Please include "Service Advisor " in the email subject line. #All_Kurdistan_Jobs
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