FJK · Sulaymaniyah · Full-time
Feb 5, 2026
Full-time role in a service center involving inquiry management, documentation, follow-up, reporting, and maintaining professional communication. Requires fluency in Kurdish, Arabic, and English, with proficiency in Microsoft Office and experience in customer service.
📢 هەلی کار: ئەفسەری سەنتەری خزمەتگوزاری بەکارهێنەران و کارمەندان کۆمپانیا: FJK شوێن: سلێمانی (نزیک دەروازە سیتی) ڕەگەز: مێ ژمارەی پۆست: ١ 🧩 پوختەی پۆستەکە جۆری دامەزراندن: کاتی تەواو (Full-Time) ڕۆژانی دەوام: شەممە تا پێنجشەممە کاتژمێرەکانی دەوام: ٨ کاتژمێر لە ڕۆژێکدا مەودای مووچە: ٨٠٠,٠٠٠ – ١,٢٥٠,٠٠٠ دیناری عێراقی (لە کاتی چاوپێکەوتن دیاری دەکرێت) 📢 JOB VACANCY: Customer & Employee Service Center Officer Company: FJK Location: Sulaymaniyah (Near Darwaza City) Gender Requirement: Female Number of Positions: 1 🧩 POSITION OVERVIEW Employment Type: Full-Time Working Days: Saturday to Thursday Working Hours: 8 Hours Per Day Salary Range: 800,000 – 1,250,000 IQD (Determined during interview) ✅ KEY RESPONSIBILITIES Inquiry Management: Receive and respond to customer and employee inquiries via phone, WhatsApp, social media, and email. Documentation: Record and document all requests and inquiries in an organized and professional manner. Coordination: Forward requests, complaints, and issues to the relevant departments. Follow-up: Track requests until they are properly resolved. Reporting: Prepare daily and monthly service reports. Etiquette: Maintain professional communication standards and corporate service etiquette. 🎓 REQUIREMENTS & QUALIFICATIONS Education: Diploma or Bachelor’s degree (preferably in Business Administration, HR, Languages, or related fields). Languages: Mandatory fluency in Kurdish, Arabic, and English (Speaking and Writing). Technical Skills: Proficiency in Microsoft Office programs. Interpersonal: Strong communication, problem-solving, and team-working abilities. Resilience: Ability to work effectively under pressure. Preferred Qualifications: Previous experience in customer service or call center roles and a calm, service-oriented personality. 📩 HOW TO APPLY Interested candidates should submit their CV to: 📧 [email protected]
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Technical / Hard Skills
Soft Skills
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