Community Manager

Job Description

Mars Coffee House in Erbil is hiring a Community Manager to enhance customer experience, manage social media content, monitor customer service, and build relationships with the community. The candidate should be organized, proactive, and passionate about coffee.

Original posting

هەلی کار بۆ بەرێوبەر ئێمە بەڕێوەبەرێکی کۆمەڵایەتی لە مارس کۆفی هاوس We’re Hiring a Community Manager at Mars Coffee House Overview We’re looking for a Community Manager to join Mars Coffee House and help us turn every visit into a real experience – not just “a cup of coffee”. Responsibility:  Be the on-ground guardian of the Mars Coffee House experience in the branch.  Coordinate with our photographer and marketing team to execute content and shooting plans.  Capture daily moments (photos & short videos) with your phone for stories and social media.  Monitor how customers are welcomed and served, and collect feedback to improve the experience.  Keep an eye on competitors, new products, and trends in the coffee market and share insights.  Represent Mars Coffee House at events, activations, and collaborations.  Build relationships with our community (students, locals, partners) and create a friendly, loyal base around the brand.  Analyze peak hours, demand, and best-selling products, and share simple performance reports with management.  You’re a great fit if you:  Love talking to people and building relationships.  Have a good eye for content (photos/videos), even if it’s just with your phone.  Care about details: atmosphere, service quality, and how people feel in the place.  Are organized, proactive, and comfortable working with simple data and reports.  Are passionate about coffee and believe a coffee house should be an experience, not just a drink. Application Instructions - Qualified candidates are encouraged to submit their CV to [email protected] with the subject line: Community Manager - Application Deadline: 31 Dec 2025 Please note that applications will be reviewed on a rolling basis, and the position may be filled before the stated deadline. Early applications are strongly encouraged. - We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Shown as published by the source channel. We translate and structure it above.

Technical / Hard Skills

Details

Degree Field

Communications or Business

Apply Via

Email

Source

fjkurdistan10

Language

en

Posted

Dec 9, 2025

Indexed by Nabu

Mar 30, 2026

About Mars Coffee House

Hiring in Erbil