Community Manager

Job Description

Mars Coffee House is hiring a Community Manager to enhance customer experience, manage social media content, and build community relationships.

Original posting

We’re Hiring a Community Manager at Mars Coffee House Overview We’re looking for a Community Manager to join Mars Coffee House and help us turn every visit into a real experience – not just “a cup of coffee”. Responsibility:  Be the on-ground guardian of the Mars Coffee House experience in the branch.  Coordinate with our photographer and marketing team to execute content and shooting plans.  Capture daily moments (photos & short videos) with your phone for stories and social media.  Monitor how customers are welcomed and served, and collect feedback to improve the experience.  Keep an eye on competitors, new products, and trends in the coffee market and share insights.  Represent Mars Coffee House at events, activations, and collaborations.  Build relationships with our community (students, locals, partners) and create a friendly, loyal base around the brand.  Analyze peak hours, demand, and best-selling products, and share simple performance reports with management.  You’re a great fit if you:  Love talking to people and building relationships.  Have a good eye for content (photos/videos), even if it’s just with your phone.  Care about details: atmosphere, service quality, and how people feel in the place.  Are organized, proactive, and comfortable working with simple data and reports.  Are passionate about coffee and believe a coffee house should be an experience, not just a drink. Application Instructions - Qualified candidates are encouraged to submit their CV to [email protected] with the subject line: Community Manager - Application Deadline: 31 Dec 2025 .

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Skills

Details

Sector

Private

Apply Via

Email

Original posting language

English

Posted

Dec 9, 2025

Indexed by Nabu

Mar 31, 2026